Shipping & FAQ

Everything you need to know about ordering from BLOVARA, including worldwide delivery, returns, payments and support.

Do you offer worldwide delivery?

Yes. We offer free standard worldwide delivery.

How long will my order take to arrive?

Orders to Europe and the United States typically arrive within 5–7 working days after dispatch. For all other destinations, delivery usually takes 8–9 working days after dispatch. Orders are normally prepared within 1–2 business days before dispatch.

Will I receive tracking?

Yes. We will email your tracking details when your order has been dispatched. It can take up to 48 hours for tracking activity to appear.

Could customs delay my order?

Occasionally. Customs checks, local holidays, severe weather and courier disruption can extend the estimated delivery time. International orders may also attract local duties or taxes that are not included unless stated at checkout.

What is your return policy?

You may request a return within 30 days of receiving your order. Items must be unworn, unused and unwashed, with their original tags and packaging. Email support@blovara.com before returning an item so we can send the correct instructions.

Who pays for return shipping?

Customers pay return shipping unless the item arrived damaged, faulty or incorrect. We recommend a tracked return service.

How long does a refund take?

After your return is received and approved, the refund is sent to your original payment method within 10 business days. Your bank may take additional time to show the funds.

Can I exchange an item?

We do not process direct exchanges. Return the original item and place a new order for the size, colour or style you prefer.

Can I change or cancel my order?

Contact us immediately. We will try to help, but we cannot guarantee a change or cancellation after processing or dispatch has begun.

Which payment methods do you accept?

We accept the secure payment methods displayed at checkout, including major credit and debit cards, Apple Pay and Google Pay where available. Payment information is encrypted and protected.

How do I choose the correct size?

Use the size information shown on the product page before ordering. If you are between sizes or need help with a particular fit, contact us before purchasing.

What should I do if my item is damaged or incorrect?

Email us as soon as possible with your order number and clear photographs of the item and packaging. We will review the issue and arrange the appropriate solution.

How can I contact BLOVARA?

Email support@blovara.com. We aim to reply within 24 hours on business days.